Privacy Policy
This policy explains how XCR Market Trading PTV LTD may collect, use and protect information when you visit our website, contact us or place an order.
1. Who we are
XCR Market Trading PTV LTD operates the website xcrmarkettrading.com. Our contact email is [email protected]. Our listed address is 102 Amy St, Regents Park NSW 2143, Australia.
2. Information we may collect
Depending on how you use the website, information may include your name, email address, billing and delivery details, order contents, account details, messages sent to us, and technical information such as browser or device data. Payment details may be handled by the payment provider selected at checkout.
3. How we use information
We may use information to respond to enquiries, manage customer accounts, process and fulfil orders, provide support, maintain website security, prevent misuse, meet legal obligations and improve the website. Marketing messages should only be sent where permitted, and you can ask us to stop them.
4. Cookies and website services
The website or its WordPress/WooCommerce services may use cookies and similar technologies to keep your cart working, maintain a signed-in session, remember preferences, help protect the website and understand site usage. You can manage cookies in your browser; disabling some cookies may affect website features.
5. Sharing and service providers
We may share relevant information with service providers needed to operate the website, process payments, deliver orders, provide hosting or support, or comply with legal requirements. We do not describe this as a sale of personal information. Providers may process information under their own terms and privacy notices.
6. Storage and security
We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure. We keep information for as long as reasonably needed for the purposes described above, including applicable record-keeping obligations.
7. Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information where applicable law gives you that right. We may need to verify your request and retain certain records where required or permitted by law.
Email: [email protected]
8. Children and external links
Our website is not intended to knowingly collect personal information from children without appropriate authorisation. Links to other websites are provided for convenience; their privacy practices are controlled by those sites.
9. Changes to this policy
We may update this policy as our website, services or legal obligations change. The updated version will be published on this page with a revised review date.