Terms & Conditions

1. Website operator and acceptance

This website is operated by XCR Market Trading PTV LTD. By accessing the website or placing an order, you agree to these terms and any policies linked from the website. If you do not agree, please do not use the website.

Contact: [email protected] · 102 Amy St, Regents Park NSW 2143, Australia.

2. Product information and availability

We aim to display product descriptions, images, prices and availability as accurately as possible. Images are illustrative and colours or details may vary by screen or supplier. Product availability can change, and we may correct obvious listing errors or contact you if an order cannot be fulfilled.

If this website is still operating in demo mode, displayed products and prices may be illustrative and should not be treated as confirmed offers for sale.

3. Prices and payment

Prices and any applicable taxes, delivery charges or other fees should be shown before you confirm an order. An order is not considered paid merely because a demo checkout form has been submitted. Payment is subject to the payment methods and confirmation process actually enabled on the website.

4. Orders and cancellations

Submitting an order is a request to purchase the selected items. We may need to verify details, availability and payment before accepting or fulfilling it. If we cannot accept an order, we should notify you and arrange any refund due for payment already taken, subject to applicable law.

Contact us promptly if you need to correct or cancel an order. Cancellation may not be possible once an order has been dispatched or otherwise processed.

5. Delivery

Delivery methods, charges, estimated timeframes, service areas and tracking information should be provided at checkout or in order communications where those services are enabled. Delivery estimates are not guarantees unless expressly stated. Please ensure the delivery details supplied are complete and accurate.

6. Returns, refunds and consumer rights

Any store-specific returns or change-of-mind policy should be published separately and applied consistently. Nothing in these terms is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded under applicable consumer law, including applicable Australian Consumer Law rights.

Before purchasing, please contact us to clarify a product or return question if the relevant policy is not available on the website.

7. Customer accounts

You are responsible for keeping your account credentials secure and for the accuracy of the details you provide. Notify us if you suspect unauthorised access. We may restrict access where reasonably necessary to protect the website, customers or our services.

8. Acceptable use and intellectual property

Do not misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful content or use the site to commit fraud. Website text, design, branding and other materials are owned by or licensed to their respective rights holders and may not be reused without permission, except where permitted by law.

9. Liability and changes

To the extent permitted by law, we are not responsible for losses arising from interruptions, third-party services or inaccurate information beyond our reasonable control. These terms do not limit any liability or consumer guarantee that cannot legally be limited. We may update the terms by publishing a revised version on this page.

10. Contact

For questions about these terms, orders or products, contact [email protected].